Rodney M Ahd

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Verified Reviewer

Admin abuse!!!

Turn 10 Studios - Admin abuse!!!

While racing in Forza Motorsport, "oskr0v3rlord" believed to be a turn 10 developer of some sort because he/she has the turn 10 logo in his/her gamertag. He/she Rammed me off the road at Spa in C class today (3/1/24).

We entered a corner with me and the lead. He/she did not want to back off in the corner, he/she ended up going off the road not soon after reentering the track ramming my car. Our cars got stuck together, while I'm breaking, he/she turning into my car to push me off the road. This was unnecessary and uncalled for, My race was 100% clean inspired by "raceboy" (Forza YouTuber), I even started at the back of the pack.

The player/developer instantly kicked me from the game and my safety rating dropped from "S" to "B". I have video recording of this occurrence as proof of admin abuse.

For video evidence, feel free to reply via email or evidence can also be viewed R/simracingStewarts titled "was this worth a kick from a turn 10 developer". Thank you for your consideration, best regards

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Preferred solution: Apology

User's recommendation: Keep an eye on "oskr0v3rlord"

The Henwood

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Verified Reviewer
| map-marker St Austell, Cornwall

Let Me Help YOU please

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Updated by user Jan 16, 2024

As per usual Turn10 hide away counting the cash you forked out on their product. They offer a system to offer feedback which they clearly don't pay attention to and then go about fixing faults they knew where there when they released their unfinished product. It's a...

Original review Jan 16, 2024
Hi Guys and Girls
Please allow me to offer suggestions to help you fix your very much dying Forza Motorsport, i know you stated in a recent release that you are getting help from competitive online racers to try and fix your title but they CANNOT help you, its the creators like myself who literally sink thousands of hours into your games to create racing leagues for communities and paints and tunes for the masses.
Im sick of seeing communities like my own now defunct online slating this title and offer no real strategy or constructive ideas to improve things and as a disabled person who has so much time to create and no one to create for i WANT to be heard and help you at least try to be able to make your rebrand get its second breath.
From spending over 10 years and countless hours across ALL of your titles (check my profile gt: The Henwood) i know your game options as well as you and KNOW that you dont even need to put new content or options in but instead use what you have in a much better way.
Career mode is essentially the dullest of any game ive played but i still did it and made notes along the way on what id change or use as league ideas and theres nothing, it has no pulse, nothing that grabs me and says "YES lets do this" i like the levelling system personally but as mentioned i have the time to put in but in todays culture time is a precious commodity and people dont have the time to invest in unlocking car parts and they cant download tunes until they have cars leveled to apply them, i hate to say it but your average gamer is lazy and if they are thrown an obstacle like that they will drop it and move on to something else.
You already know that the creators like myself add huge value to your franchise but i dont think you realise just how important we are for your long term success.
Im not offering my help for any sort of profile or money, i just want to be able to play a game which is populated with masses for which people like myself can create for.
Im not saying i can single handedly fix your game in an instant but im absolutely 100% confident i can improve this game alongside yourselves, ive run leagues since FM4 and always had full lobbies with a waiting list, when we moved on to xbox one we had 24 slots to fill each race and for the first year that was easy, again with a waiting list but one fm6 dropped it began to die, at first i thought im failing but after feedback from my people it became obvious it was a time related issue for them. I already know now with clever use of your options i could keep people enthused with entertaining racing and id work hard sometimes even playing on peoples profiles to help them have access to the racing.
Help me to help you im begging you
The Henwood
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Pros:
  • Can make great games in most genres
  • Putting their titles on gamepass is a mostly positive thing
Cons:
  • Dont communicate on a personal level

Preferred solution: All I would like to do is make actual contact with Turn10, I believe I have ideas to turn this game around

User's recommendation: As per usual Turn10 studios release a half finished game and although they are working on it they simply aren't willing to listen to the people who actually create content for others on their games. Creators like myself and many others are the heart and soul of the franchise and keep pumping in content long after the developer has moved on with paint, tunes and advice for the bulk of players who can't or don't have time to create their own stuff. To not be listened too or even have any sort of real contact just shows a lack of respect for those who donate their time to improve their community

Morgan M Htq

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Verified Reviewer

Banned account

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Updated by user Feb 25, 2024

I’ve had a very bad experience with the customer service as I have been banned for 14 months since December 2022 and they have done nothing to resolve the ban so I have taken it a step further by sending a letter to the headquarters of Turn 10 studios hoping for the ban to be resolved and in return, have all of my 650 cars that I had lost prior to the ban in Forza

Original review Feb 22, 2024
I would like to make a complaint about the way I have been treated with the Forza horizon support team. I have been banned from Forza horizon five for 20 years. However, this ban has nothing to do with me as I am an innocent victim of identity theft. Somebody used my account to put the ban on my account. I have tried to appeal against this ban however, they have not been helping me so I would like to make a complaint please also I would like the Forza motorsport support team to unbanned my email from the Support team website so that I can explain the situation to
View full review
Loss:
$114
Pros:
  • Putting their titles on gamepass is a mostly positive thing
Cons:
  • Bad customer service

Preferred solution: Well, first of all I would like to get an apology from Forza motorsport support team, and the second thing I would like is for them to remove the ban plus do an investigation into how the ban came to my account in the first place

Mahlik Xvj
map-marker Vienna, Vienna

Die Verbesserung des Spiels

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Meine Freunde und ich fände es cool, wenn sie dabei sind Forza Horizont 6 oder 7 ein paar Skoda Modelle einfügen können. Danke
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User's recommendation: Forza Horizon 5

Steve D Wno

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Verified Reviewer
| map-marker Toronto, Ontario

Dsdevall@***.com

A suggestion For the developers of FM.

First, I'm playing FM on the Series X. I really love the physicals and graphics.

I love your single player career mode with one exception. It's far too short. I'm just focus on single player.

Here is my suggestion: to make the single player experience last much longer, please add a "Create our own CHAMPIONSHIP SERIES" from say 2 to 20 races for points.

This would be a Single player MODE most FM fans I'm sure would like. I would keep coming back to the game if this mode was in FM.

Please let me know what the Turn 10 developers think of this idea, and would you implement it into the game?

Steve Devall

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User's recommendation: If a developer read my suggest for a Championship series mode and responds back to me what they think and if it can be implemented into the game, that would be great.

Ashley R Ycv

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Verified Reviewer

Innovation for Turn 10 Studios

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Good day, I trust you are well. Please could you put me in contact with the correct person/department, as I have an innovative idea for Turn 10 Studios and think this could be a game changer for your company. I would greatly appreciate this information in order to discuss this idea for your app.
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User's recommendation: 100% worth the 0rice

Anonymous
map-marker Lille, North

WTF about your update.

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Hello, I contact you about your last update. Have you tested this? Because you have a deadlock in memory that causes a fatal error, which runs on first launch. After that the error doesn't repeat and the loading screen loads but after that nothing. And this every time. Please fix this and quickly.
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Jason K Awc

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Verified Reviewer

Patch

I have purchased forza motorsport i spent over 100 dollars for this game i cant even save my game it starts over and over no matter what i do. The first patch was supposed to fix this but it still persist. When is the new patch coming and will it fix tgis problem i am not happy and i have been a forza customer since the first game please do something.
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Loss:
$100
Pros:
  • Good sometimes great
Cons:
  • This new forza i am very disappointed

Preferred solution: A patch to fix the problems

User's recommendation: Do not purchase until it's fixed

Patrick B Gqw

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Verified Reviewer

Fermeture du jeu

le jeu démarre puis se ferme après quelques secondes sans que je puisse jouer. Que faire ? Microsoft XBOX est injoignable...
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Loss:
$99

Preferred solution: pouvoir jouer avec mon jeu

Anonymous
map-marker Hull, Kingston Upon Hull

Forza Motorsport Premium

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I have purchased Forza Motorsport Premium. Unfortunately I can't play it. I've got an Xbox. The game locks up at various places, like the TURN 10 screen, the graphic selection screen. It has got as far as the intro movie. I've never been able to play it. I am from England. I bought the digital code from Amazon. I've tried reseting the console, new game tag, re loading the game and going off line. I love Forza.
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Morgan M Htq

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Verified Reviewer

Need to appeal and unjustified and unfair ban

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Hello there, my name is Morgan, Mcgrath and I was playing Forza horizon 5 on the 12th of December 2022 and on the 13th of December 2022. I got a message from the in game message centre from the community saying that my Gamertag has been banned for unauthorised modification and using a banned Windows PC, but none of these are true and the community team of Forza Horizon have made false accusations against me.Theyve not listened to a word.

Ive said Ive tried to explain to them that what they did was not right and that my account was the wrong account that they are banned. Ive even gone ahead and contacted playground games and on the 3rd of April 2023, they told me that the Forza community were still investigating my ban but to get back to the community team I have given them multiple evidence to prove that it was not me because my account was hacked last year, but I managed to recover it that day not listened so Ive not played Forza horizon five since the ban has been in place and I dont intend to play it, unless the ban is removed from my account and they give me an apology plus all of my 650 cars that I lost in my garage when I got banned.

Please can you help me ive tried every single option and Im getting pretty fed up with how Ive been treated. Im just need someone who will actually listen to me and help me

View full review
Loss:
$105

Preferred solution: One I would like to get an apology and two I would like to get my ban sorted out from Forza horizon5 plus my 650 cars are back into my in game car garage

Weston W Lkm

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Verified Reviewer

Purchase failed

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Purchased the Welcome pack and didnt receive all of what was promised! Tried to contact customer support and they told me to call Turn 10 Studios, even though it was Microsoft who took my money. Buyers beware!
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Loss:
$5

Preferred solution: Price reduction

Nikita B Bci

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Verified Reviewer
| map-marker Moscow, Moscow

Problem in forza 4

Turn 10 Studios - Problem in forza 4
Turn 10 Studios - Problem in forza 4 - Image 2
Hi, I have not saved the progress in 4 forza, although the xbox account writes my old progress that I played, how do I get all the progress, cars and money back well, I used to play forza 4, but eventually I deleted it and changed the pc to a new one, now I downloaded and linked the xbox account with steam as usual, but all the progress of 44 machines and 500,000 influences went out of where I contacted microsoft, but even managing my PC they could not help, but they gave links to you and said that this problem was originally in the forza
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Adreonna Cmz

Ive been banned, I’m struggling to get an answer...

Ive been banned, I’m struggling to get an answer as to why i was banned. Honestly forza is the only game i play, and love it. However this experience is terrible, been banned have no reason for why I’m banned, I’m scared to play the game because i might just get banned again, dont want to spend money on this game either as the entity might just ban me with no justification. I feel robbed. Just want to know how i can remove a permanent ban and how to find out the reasoning. I’m happy to learn from whatever it is i did wrong, but can even get a response to my appeal. Its been 5 days now since the appeal and no response. My heart is broken really, Forza was just always available for me to get away from everything now I’m banned. If anyone can help me i will be grateful
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Nejc C

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Verified Reviewer
| map-marker Ljubljana, Ljubljana

No controller support

Hello, I am having issues with controller not recognized by Forza Motorsport 7 for some time now. The controller is working with other games perfectly and it also worked with Forza Motorsport 7 before. I tried contacting page for this game but the bot said that there is no support available anymore. I am wondering why didn't i see that when i was buying this game?
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1 comment
Dayne Rih

I called and this lady named Vivian was so rude

Hailyn Nzr

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Verified Reviewer
| map-marker Forest, Virginia

Cant get my forza 2 game back

The disc want install on Xbox x don't know how to load it in the system. Please call and help me. I bought a lot of add ons
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